For those of you on the go a lot and have decided to use Kayako’s support suite and have a blackberry, Craig Brass created a nice little blackberry app for Kayako that I’m testing out. I don’t always receive the support notification emails so this is a great way to quickly and easily respond to customer support questions and affiliate questions.
To check it out, go to Cool App Lab.
Click here to view basic installation instructions.
If you are looking to download the trial on your blackberry without connecting to your computer first, open your blackberry browser, then go to http://cbsshort.com/otadl/2 to download the over the air version.
Once installed, you’ll need to open the Ticket Client for Kayako on [Read more…] about Customer Support: Kayako Blackberry App